Where Are We Located?
At GLOBESPEAK APP BLUE LLC, we are committed to delivering your lighting products safely and efficiently. Please review our shipping and delivery policy below.
1. Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday)
Orders are not processed, shipped, or delivered on weekends or public holidays
You will receive a confirmation email with tracking information once your order has shipped
2. Shipping Destinations
We currently ship to:
All 50 U.S. states
U.S. territories and APO/FPO addresses (additional time may be required)
We do not offer international shipping at this time.
3. Shipping Methods & Estimated Delivery Times
| Shipping Method | Estimated Delivery Time | Carrier(s) |
|---|---|---|
| Standard Shipping | 3–7 business days | USPS, UPS, or FedEx |
| Expedited Shipping | 2–3 business days (optional) | Available at checkout |
| Oversized Lighting | 5–10 business days (e.g., chandeliers) | Freight partners (with appointment) |
Note: Delivery times may vary depending on your location and item size.
4. Shipping Costs
Free standard shipping is available for orders over $[Insert Threshold]
Shipping fees are calculated at checkout based on item size, weight, and destination
Oversized or fragile items (e.g., glass chandeliers) may incur additional shipping surcharges
5. Order Tracking
Once your order ships, you will receive a tracking number by email. You can use this to track your order in real-time through the carrier's website.
If you do not receive tracking information within 5 business days of placing your order, please contact us.
6. Delivery Issues
If your order is marked as delivered but you haven’t received it:
Check around your home or mailbox
Ask neighbors or your building manager
Contact the carrier directly
If unresolved, email us at [email protected] with your order number and tracking number. We'll do our best to assist.
7. Damaged Packages
If your package arrives damaged:
Take clear photos of the item and packaging
Email us within 48 hours of delivery
We will offer a replacement or refund, depending on the issue
8. Change of Shipping Address
To change your shipping address, contact us immediately after placing your order. We cannot modify the address once the order has shipped.